Can you please let Franckie and Mardi know how much we appreciate the work they are doing out at the DC. Particularly, now when the weather is cold and miserable. I was in a meeting the other day and comment was made about the cost of the service, however, it was also pointed out that there have been no problems or concerns on site. One person said how they had been associated with sites in the past where theft was rampant and graffiti had been done under the noses of guards. Comments was also passed as to how diligent and helpful Franckie and Mardi were.
The City of Playford team who organised this event wanted me to pass on to Weslo that the guards were outstanding, their customer service skills and professionalism were exceptional.
Thank you so much to Weslo for your support over this week.
We have been very pleased with your prompt responses to our requests.
The feedback from the staff on site has been very positive. Your guards have been wonderful ambassadors to your company. All reports have been that they have been a pleasure to work with.
Thank you so much. I look forward to further working with you.
. Woodstock winesI just want to pass on the message and Thanks to the guys we had working with us over the weekend.
There was no problems and they keep me in loop and informed about anything that was happening. They were also very helpful. Would definitely be happy to have the same guys back next year!
Please let me know if you have any questions.
Just a bit of feedback I’m hoping can be passed on, please.
Dan and I were responsible for the Alpha Box & Dice venue (Sea & Vines) on the 9th June 2019 for Sea and Vines. We were extremely impressed by the security supervisor working at this location on this day and wished to pass on our thanks and appreciation to him. He dealt with intoxicated patrons in a very non-confrontational and sensible way, offering them bottles of water and with his friendly manner, diffusing any aggression. He was a credit to his organisation.
If this could be conveyed to security, that would be appreciated.
I just wanted to let you know how impressed I was with your security staff on Thursday night at the Thebarton theatre.
I went to the ‘ sticky fingers ‘ concert with my teenage kids and observed how well your staff handled drunk and macho kids.
They diffused many incidents in a calm and casual way and you could tell the kids respected the way they did it.
I special mention needs to go to a gentleman called Michael V no.29. ( I asked for his name).
He was so good at keeping the kids calm and getting the desired result.
I own my own business, employ over 60 people and can recognise talent and I just wanted to let you know that you have a good crew.
I assume you normally hear only negative information, hence my reason for some positive news.
Keep up the good work.
Cheers Mike D
Just wanted to extend our thanks for an amazing day on Saturday 8th Sept. It was a lifetime dream of my best mate and I to visit Morphettville and we did so on Saturday with our wives. We looked a little lost so asked a security officer the best places to go, without hesitation and knowing we were visiting from Interstate he was amazing and personally showed us into the Diva Bar ensuring we had no issue given both Jeff and myself were just slightly under dressed (our wives looked stunning of course). To then find out Paul was head of security and he went to this level to ensure we had a memorable day was very special. We can not thank him enough. He didn't give us a winner, which was a little disappointing, but made what was a bucket list experience for my best mate and myself (not so much our wives:-)) a really great experience. Thanks Paul and Morphettville.
John, Leanne, Jeff and Ruth.
Hi Christian, Franco,
I just wanted to express my gratitude to Tom who was of tremendous assistance to me on Monday.
Tom was extremely professional and well organised. I felt completely at ease, enabling me to concentrate on my task at hand.
I will definitely be in touch with Weslo should the need arise again.
Just wanted to pass on a huge thank you to Alex. He was an amazing help on Friday night! He went above and beyond to help with the set up of the event.
The party hire company that the client went through for furniture etc dropped everything off unassembled which I was not expecting and Alex was a huge help in putting this together with me in the short time we had to set up for the event.
Please pass on my thanks to him again.
We just wanted to provide some feedback with regards to Xander and Hollie. Absolutely brilliant! They truely went above and beyond to support us and to deliver a quality customer service to our guests (all 155 of them!). They were both extremely polite, approachable and professional.
Not only did Xander and Hollie help us transport our drinks from the Cool Room to the bar, but they set up, put it all out on display and even helped us pack up - the bar and the venue!
All in all, Xander and Hollie are an asset to Weslo and because of them our company will be sure to use Weslo’s services in the future.
Great job guys.
Michelle and Dani
Can I also just give some feedback that the two guards that I had contact with (the first guard present on the Thursday night and the guard present on the Friday) were excellent. Both well presented, professional and offered extra help to us.
McLaren Vale Grape Wine & Tourism Association
Could I pass on my sincere gratitude to you for your professional and very approachable staff that worked at the Immanuel Primary School’s Monster Garage Sale and Family Fun Day.
Their punctuality, professional manner in which they presented themselves, friendliness was all I had hoped for. I would have no hesitation in recommending your staff and your company to others.
Their presence allowed the organisers and those who were handling the money peace of mind.
The day was very successful in both building our Community Spirit as well as raising funds for school redevelopment projects. We hoped they enjoyed the day too.
Once again thank you and please pass on our thanks to your staff too.
Margie, Anita and Margot (Organisers).
I would just like to take the time to send some positive feedback about one of the many Weslo employees at the Leconfield "On the green" concert Sunday 5th Feb 2017.
My partner and I were fortunate enough to have front row seats on the aisle and were exposed to more than just the entertainment on the stage.
Your security guy behind the front fence (Number 38) was very good at what he did without being rude or over the top. He took his job very seriously under extreme weather conditions keeping intoxicated people in check and preventing crowds of people from crashing the front and blocking the aisles.
A credit to his job and an asset to Weslo Staff and Security.
Kind regards, Mark and Christine
The Raine & Horne Semaphore Street Fair have engaged Weslo Security for the last two years (2015 & 2016). Weslo’s professionalism and great customer service make working with them a pleasure.
Paul and Silvio were very professional.
We were very confident knowing that they had our event and our gate under control.
Thanks again to Weslo for their great staff
I just wanted to compliment your staff member Paul D at Adelaide Motorsport Park Saturday night. Without being asked he grabbed a couple of drinks from a guy struggling with a pram and walked them to his seat from him. What a great thing to do as a person and awesome for your brand..
Just a quick email to say a HUGE thank you for organising the team for yesterday’s event.
We love working with both the Pauls, plus Mandy and Neil were also brilliant, so please pass on our thanks – they always make our job so much easier!
Just wanted to send a quick email to say a massive thank you for business and support of the Adelaide Zombie Walk. We are really proud of where we have taken this event and looking forward to many more great events with you.
Until next year... THANK YOU!
Just wanted to email back and let you know that the security guards were absolutely excellent. They wereextremely helpful and amazing to work with on the night. After Parties can be a bit difficult to deal with especially with the amount of kids and parents. However they were very professional and polite, all the parents were very impressed. We hope to work more with your company in the future. L & S
A huge thank you to you and all your staff for Saturday Night event. Everyone was absolutely outstanding, super professional and very hard working. We really appreciated that everyone battled the heat and helped make the night run really smoothly. I would love to use again and already had several people ask me for your details. We are just so grateful. Please pass on my thank you to Anthony, Jen and Lee.
Thanks. We are just finishing up now. Still plenty of work to do though!
Your staff were excellent. Reno does a great job and the other staff members whose names escape me were great too.
We are delighted with the operational side of the event which is due, in no small measure, to the contribution made by our partners, such as you (Weslo Staff), in delivery of the event. The operation of the Netball Stadium and Morphettville parking was trouble free
The professionalism and quality of your services (Weslo Staff Security) contributed in no small part to the great success of the evening.
Thanks to the team at Weslo
I wanted to let you know, that we have had numerous emails from within our own team, and phone calls from customers who attended our event, raving about our security team, how helpful they were, how polite and funny they were to people arriving and leaving, and how this was not the case at other wineries they had visited over the two days.
I am so glad Alicia picked the team, and would be happy to have the exact staff members at all future events, the crew we got were phenomenal! Am also happy for Alicia to pick all future teams…
We are so grateful for the way Lee communicates with his team, and us on the day. And I believe he is enormously responsible for how smooth our event ran over the course of the two days. Also, the uniforms with the caps were great, they stood out really well, which is so important for our big events!
One last big thanks, and this one goes out to YOU! Thanks for always getting back to me so quickly in regards to our events, you are so organised and wonderful to work with!
Anyway, I can go on but I will leave it there.
WESLO STAFF ROCK!!! xx
I just want to confirm what an amazing job you did at overseeing the Gala for us (security).
Andrew was also great, as was the lady doing the reporting on the laptop (sorry her name escapes me).
The team were great this year.
You were there early to help manage everything, you came in for a good briefing, you arranged the radios really well, managed the night so effectively and any incident was dealt with swiftly and successfully.
And the best thing, you cleared the street so fast of people – it was amazing.
We value our partnership with Weslo and you play a big part in the success of a safe event each year for the Unley Gourmet Gala. So well done.